| Company: | SoPHIELabs GmbH |
| Address: | Albert Einstein-Str. 1, 49076 Osnabrück, Germany |
| Phone: | +49-541-50 79 76-70 |
| E-Mail: | office@sophielabs.com |
We consider it our primary responsibility to protect the confidentiality of the personal information you provide and to protect it from unauthorized access. That's why we use the utmost care and state-of-the-art security standards to ensure maximum protection of your personal information.
As a private company, we are subject to the provisions of the European Data Protection Regulation (English: GDPR / German: DSGVO) and the regulations of the Federal Data Protection Act (German: Bundesdatenschutzgesetz, BDSG). We have taken technical and organizational measures to ensure that the data protection rules are respected both by us and by our external service providers.
The legislation requires that personal data is processed lawfully, in good faith and in a manner that is reasonable for the data subject ("lawfulness, processing in good faith, transparency"). To ensure this, we inform you about the individual legal definitions that are also used in this privacy statement:
"Personal data" means any information relating to an identified or identifiable natural person (hereinafter the "data subject"); a natural person is regarded as identifiable, if it can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, which express the physical , physiological, genetic, mental, economic, cultural or social identity of this natural person.
"Processing" means any performed procedure, with or without the help of automated procedures, or any such series of operations related to personal data such as collection, organization, ordering, storage, adaptation or modification, reading, querying, the use, disclosure by transmission, dissemination or any other form of provision, matching or linking, restriction, erasure or destruction.
"Restriction of processing" is the marking of personal data stored with the aim of limiting its future processing.
"Profiling" means any kind of automated processing of personal data which consists in using that personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, to analyze or predict personal preferences, interests, reliability, behavior, location or change of location of that natural person.
"Pseudonymization" means the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without additional information being provided, provided that such additional information is kept separate and subject to technical and organizational measures to ensure that the personal data cannot be assigned to an identified or identifiable natural person.
"File system" means any structured collection of personal data accessible by specific criteria, whether that collection is centralized, decentralized or organized according to functional or geographical considerations.
"Responsible person" means a natural or legal person, public authority, institution or entity that alone or jointly with others decides on the purposes and means of processing personal data; where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for his appointment may be provided by Union or national law.
"Processor" means a natural or legal person, public authority, institution or entity that processes personal data on behalf of the controller.
"Recipient" means a natural or legal person, public authority, agency or other entity to whom personal data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or national law in connection with a particular mandate are not considered to be recipients; the processing of such data by the mentioned authorities shall be in accordance with the applicable data protection rules in accordance with the purposes of the processing.
"Third party" means a natural or legal person, public authority, agency or entity other than the data subject, the responsible person, the processor and the persons authorized under the direct responsibility of the responsible person or processor to process the personal data.
A "consent" of the data subject is any expression of will voluntarily given in a specific, unequivocal and unambiguous manner in the form of a statement or other unambiguous confirmatory act that indicates that the data subject agrees with the processing of personal data that is related to the data subject.
The processing of personal data is only lawful if there is a legal basis for processing. The legal basis for the processing may, in accordance with Article 6 (1) lit. a - f DSGVO in particular be:
the data subject has given his consent to the processing of the personal data concerning him for one or more specific purposes;
the processing is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual measures which are carried out at the request of the data subject;
the processing is necessary to fulfill a legal obligation to which the responsible person is subject;
the processing is necessary to protect the vital interests of the data subject or any other natural person;
the processing is necessary for the performance of a task which is in the public interest or in the exercise of public authority delegated to the responsible person;
the processing is necessary to safeguard the legitimate interests of the responsible person or a third party, unless the interests or fundamental rights and freedoms of the data subject requiring personal data protection prevail, in particular when the data subject is a child.
(1) Below we inform about the collection of personal data when using our website. Personal data are for example name, address, e-mail addresses and user behavior.
(2) When contacting us by e-mail or using a contact form, the information you provide (your e-mail address, your name and telephone number, if applicable) will be stored by us to answer your questions. We delete the data in this connection after the storage is no longer required, or the processing is restricted, if legal storage obligations exist.
In the case of merely informative use of the website, if you do not register or otherwise provide us information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data which is technically necessary for us to inform you about our website and to ensure its stability and security (legal basis is Art. 6 (1) sentence 1 lit. DSGVO):
(1) In addition to the aforementioned data, cookies are stored on your computer when using our website. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and that provide certain information to the source that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.
(2) This website uses the following types of cookies, the scope and operation of which are explained below:
Transient cookies are automatically deleted when you close the browser or after a short amount of time. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to a common session. This will allow your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
You can configure your browser setting according to your wishes and for example decline the acceptance of third-party cookies or all cookies. "Third Party Cookies" are cookies that have been set by a third party, and therefore not by the actual website on which you are currently located. Please note that disabling cookies may not enable you to use all features of this website.
The Flash cookies used are not detected by your browser but by your Flash plug-in. Furthermore, we use HTML5 storage objects, which are stored on your device. These objects store the required data regardless of your browser and do not have an automatic expiration date. If you do not want to process the Flash cookies, you must install a corresponding add-on, for example "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/en/firefox/addon/betterprivacy/) or the Adobe Flash killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. In addition, we recommend that you regularly delete your cookies and the browser history manually.
We use cookies and HTML 5 storage to identify you if you have an account with us and your browsing preferences for follow-up visits. Otherwise you would have to log in again for each visit.
(1) In addition to the purely informational use of our website, we offer various optional services that you can use. To do this, you will generally need to provide other personal information that we use to provide the service and for which the aforementioned data processing principles apply.
(2) In part, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly inspected.
(3) Furthermore, we may disclose your personal data to third parties, if special offers, lotteries, payment transactions, shipment or similar services are offered together with a partner. In these cases, specific information about the personal data being relayed as well as the receiving third party (recipient) of the personal data will be stated in the description of the offer.
(4) Insofar as our service providers or partners are based in a country outside the European Economic Area (EEA), we inform you about the consequences of this circumstance in the description of the offer.
Our offer is provided for an adult audience. Persons under the age of 18 should not submit any personal data to us without the consent of their parents or legal guardians.
You can contact us to access, change, or remove any personally identifiable information that we have collected from you by sending an e-mail to support@sophielabs.com Please include your e-mail address related to your account so that we can better assist you with your inquiry or request. You will receive an e-mail and you will be asked to confirm your request. Please be advised, that requesting the removal of personally identifiable information may result in the termination, removal, or blocking of your account, registration, or access to the SoPHIELabs platform. Changing personally identifiable information may affect your use of the SoPHIELabs platform including the correctness of any results. Once you request a change or removal of your personally identifiable information or your account, we can give you no assurances that such information or yours account may be retrieved or reopened in the future.
If the processing of the personal data is based on a given consent, you have the right to revoke the consent at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
For the exercise of the right of withdrawal, you can always contact us.
You have the right to ask the person in charge to confirm that we are processing personal data concerning you. You can request confirmation at any time using the contact details above.
If personal data is processed, you can request information about this personal data and the following information at any time:
the processing purposes;
the categories of personal data being processed;
the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations;
if possible, the planned duration for which the personal data are stored or, if this is not possible, the criteria for determining that duration;
the existence of a right to rectification or erasure of the personal data concerning you or to a restriction of processing by the controller or a right to object to such processing;
the existence of a right of appeal to a supervisory authority;
if the personal data is not collected from the data subject, all available information on the source of the data;
the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended impact of such processing on the data subject.
If personal data is transmitted to a third country or to an international organization, you have the right to be informed of the appropriate safeguards under Article 46 of the GDPR in connection with the transfer. We provide a copy of the personal data that is the subject of the processing. For any additional copies you request of a person, we may charge a reasonable fee based on the administrative costs. If the application is submitted electronically, the information must be provided in a standard electronic format, unless otherwise stated. The right to receive a copy under paragraph 3 shall not affect the rights and freedoms of others.
You have the right to demand immediate correction of incorrect personal data concerning you. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data, including a supplementary statement.
You have the right to request your personal data to be deleted immediately by the responsible person and we are obliged to delete personal data immediately if one of the following applies:
The personal data is no longer necessary for the purposes for which they were collected or otherwise processed.
The data subject withdraws the consent on which the processing was based, in accordance with Article 6 (1) (a) or Article 9 (2) (a) GDPR and lacks any other legal basis for the processing.
In accordance with Article 21 (1) of the GDPR, the data subject objects to the processing and there are no legitimate grounds for processing, or the data subject objects to the processing in accordance with Article 21 (2) GDPR.
The personal data was processed unlawfully.
The erasure of personal data is necessary to fulfill a legal obligation under Union or national law to which the responsible person is subject.
The personal data was collected in relation to information society services offered pursuant to Article 8 (1) of the GDPR.
If the responsible person has made the personal data publicly available and is required to erase it in accordance with paragraph 1, taking into account the technology available and the implementation costs, he shall take appropriate measures, including technical ones, to inform data controllers who process the personal data that an affected person has requested that they delete all links to such personal data or copies or replications of such personal data.
The right to cancel ("right to be forgotten") does not exist if the processing is required:
You have the right to request that we restrict the processing of your personal data if any of the following conditions apply:
the accuracy of the personal data is disputed by the data subject for a period allowing the responsible person to verify the accuracy of the personal data;
the processing is unlawful and the data subject refuses to delete the personal data and instead requests the restriction of the use of the personal data;
the controller no longer needs the personal data for the purposes of the processing, but the data subject requires them to assert, exercise or defend legal claims; or
the person concerned has lodged an objection to the processing pursuant to Article 21 (1) of the GDPR, as long as it is not certain that the responsible reasons of the responsible person prevail over those of the person concerned.
If the processing has been restricted in accordance with the above-mentioned conditions, these personal data will only be stored with the consent of the data subject or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons important for public interest of the Union or of a Member State.
In order to exercise the right to limit processing, the data subject may contact us at any time using the contact details provided above.
You have the right to receive the personal data you provide to us in a structured, common and machine-readable format, and you have the right to transfer that information to another person without hindrance by the responsible person, to whom the personal data was provided, provided that:
the processing is based on a consent in accordance with Article 6 (1) (a) or Article 9 (2) (a) or a contract pursuant to Article 6 (1) (b) GDPR; and
the processing is done using automated procedures.
When exercising the right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data is transmitted directly from one responsible person to another, as far as technically feasible. The exercise of the right to data portability is without prejudice to the right of cancellation (the right to be forgotten). This right does not apply to processing necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the responsible person.
You have the right, for reasons of your own particular situation, to object at any time to the processing of personal data relating to you pursuant to Article 6 (1) (e) or (f) of the GDPR; this also applies to profiling based on these provisions. The responsible person no longer processes the personal data unless he can demonstrate compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing is for the purpose of enforcing, pursuing or defending legal claims.
If personal data is processed in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.
Regarding the use of information society services, regardless of Directive 2002/58 / EC, you can exercise your right to object through automated procedures that use technical specifications.
You have the right, for reasons of your own particular situation, to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes under Article 89 (1), except when: the processing is necessary to fulfill a public interest task.
The right of objection can be exercised at any time by contacting the respective responsible person.
You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or affect you in a similar manner. This does not apply if the decision:
is necessary for the conclusion or performance of a contract between the data subject and the responsible person,
is permitted by Union or Member State legislation to which the responsible person is subject, and where such legislation contains appropriate measures to safeguard the rights, freedoms and legitimate interests of the data subject, or
is applied with the express consent of the data subject.
The responsible person shall take reasonable steps to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain the intervention of a person by the responsible person, to express his or her own position and to challenge the decision.
This right can be exercised by the data subject at any time by addressing himself to the responsible person.
Furthermore, without prejudice to any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if the data subject considers that the processing of their personal data breaches this regulation.
Without prejudice to an available administrative or extrajudicial remedy, including the right to complain to a supervisory authority under Article 77 of the GDPR, you shall have the right to an effective judicial remedy, if it considers that the rights conferred on it by that regulation are not satisfied by that regulation concerning the processing of your personal data.
(1) This website uses the web analysis service Matomo to analyze and regularly improve the use of our website. With the statistics we can improve our offer and make it more interesting for you as a user. The legal basis for the use of Matomo is Art. 6 para. 1 sentence 1 lit. f DSGVO.
(2) Cookies are stored on your computer for this evaluation. The responsible person stores the information collected exclusively on his server in Germany. You can adjust the evaluation by deleting existing cookies and preventing the storage of cookies. If you prevent the storage of cookies, we point out that you may not be able to use this website to the full extent. The prevention of the storage of cookies is possible through the setting in your browser. Preventing the use of Matomo is possible by removing the following checkmark to enable the opt-out plug-in:
(3) This website uses Matomo with the extension "AnonymizeIP". As a result, IP addresses are processed in shortened form, which means that direct personal reference can be excluded. The IP address transmitted by Matomo from your browser will not be merged with other data collected by us.
(4) The program Matomo is an open source project. Third-party privacy information is available at https://matomo.org/privacy-policy/.
(1) This website uses the chat and analysis service tawk.to to analyze the use of our website, to regularly improve it and to be in direct contact with you as a user of the website. We can improve our offer and make it more interesting for you as a user through the obtained messages and statistics. For the exceptional cases in which personal data is transferred to the US, tawk.to submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of tawk.to is Art. 6 para. 1 sentence 1 lit. f DSGVO.
(2) Cookies are stored on your computer for this evaluation (see "Use of cookies"). The information collected in this way is stored on servers, including servers in the USA. If you prevent the storage of cookies, we point out that you may not be able to use this website to its full extent. The prevention of the storage of cookies is possible by the setting in your browser.
(3) This website uses tawk.to with the setting that IP addresses are not stored.
(4) Third-party information: tawk.to inc; privacy@tawk.to; Privacy Policy: https://www.tawk.to/privacy-policy/.